How to remove data directory – Windows OS

1. First besure to Close wallet if opened. And open explorer.
2. Paste this in the address bar. And you’ll be able to see DWE directory.

C:\Users\<yourusername>\AppData\Roaming

3. Copy the directory into another place for a backup purpose. And remove all files in the directory except backups directory, dwe.conf, masternode.conf, wallet.dat files.

4. Open the wallet.

General Wallet Questions

At Digital World Exchange we have created a unique wallet that all digital world exchange users have access to. This wallet gives you access to an offline account for your DWE coins that are stored on your personal Computer. This makes your computer your own vault and allows you to stake your savings to gain a continual reward for servicing the network

**Note** the Wallet is not available for install on Tablet or Smartphone. Please look for the Digital World Exchange app in the local app store. Coming available Soon!

The wallet can be installed on Most Windows and Mac computers which gives you the ability to send, receive or vault your DWE coins.

The wallet has many features which include staking, private transactions, and linking master nodes through Virtual Private Server. Set up staking for a potential reward or a master node to support the blockchain which gives you a gift of services for the support.

Need to transfer some coins to a customer around the world? Get there unique code or QR code and it will be there within seconds. Transactions are verified and instantly executed in the block-chain

You can find the wallet install on the home page of digitalworldexchange.com – More coming soon!

How to remove data directory – Mac OS

Sometimes if the wallet is not closed properly, the blockchain database is corrupted and we need to
resync the wallet. This is common issue of bitcoin based blockchains (https://forum.pivx.org/t/faq-for-wallet-issues/878).

Following are the steps to remove Digital World Exchange Wallet data directory and resync the wallet.

1. Close wallet if opened. And click Finder icon on the Dock.

2. Click Shift + Command + G at the same time.

3. Paste this in the window that opens.     ~/Library/Application Support/

4. After you select ok, you’ll be able to see “DWE” directory.

5. Before you double click the DWE directory file folder, copy the directory into another place for a backup purpose. Once you have a backup remove all files in the directory except backups directory, dwe.conf, masternode.conf, wallet.dat files.

6. Proceed to open you wallet.

System Requirements

Digital World Exchange system requirements

Digital World Exchange is a web-based program that you can run on any computer using the latest versions of Windows and Mac OS X. In addition to the online exchange, we also give you the availability to have an offline wallet capable of keeping your DWE coins offline.

To get the best performance on the Digital World Exchange platform, we recommend that you download the latest version of one of the browsers listed below.

Operating systems and compatible web browsers

Operating system Supported browsers
Windows 7 or newer Microsoft Edge – latest version
Google Chrome – latest version
Mozilla Firefox – latest version
Mac OS X 10.12 or newer Google Chrome – latest version
Mozilla Firefox – latest version
Apple Safari – latest version

Troubleshooting

If you encounter issues signing in or using Digital World Exchange, try these troubleshooting steps. For a step-by-step consult your browser’s Help guide for best practices.

  • Clear your browser cache, cookies, and history. Close your browser, and then reopen to start a new session.
  • Attempt the browser in private mode (also known as Incognito or InPrivate mode, depending on your browser).
  • Add microsoft.com as a trusted site, if that feature is supported by your browser.

If you still can’t use Digital World Exchanbe after you’ve updated your browser settings, please contact support for further assistance.

How to remove data directory – Ubuntu

How to remove Digital World Exchange Wallet data directory Ubuntu(Linux Base) 

Sometimes if the wallet is not closed properly, the blockchain database is corrupted and we need to resync the wallet. This is a common issue of bitcoin-based blockchains (https://forum.pivx.org/t/faq-for-wallet-issues/878).

Following are the steps to remove Digital World Exchange Wallet data directory and resync the wallet.

1. Shutdown wallet if you are already running.

2. Open file explorer.

3. Go to menu. Go -> Enter Location

4. Type this text in the input box and fill in your username.

/home/<your username>/.dwe

——————————–

The example text below is /home/ubuntu/.dwe

5. Delete all files in the directory except 1 folder and 3 files indicated in the following screenshot.

6. Open the wallet again.

How to Encrypt Core Wallet

Encrypting your wallet

Encrypting your wallet will ensure that your coins are safe and that only you can send out coins from the wallet. Without the passphrase that you set, you cannot send out coins from your Core Wallet. To Encrypt the wallet, simply click on Settings and Encrypt Wallet. A new window will open up which will prompt you to set a new passphrase.

Make sure that you save the passphrase in a safe place, in case you forget it as if you do forget your passphrase you will lose your coins.

 

Know your Customer (KYC)

How to KYC your account 

For all users, they will need to complete a required security check and provide information about there identity. All information submitted is not shared with any other party and its sole use is for validating their authenticity as a user.

To complete your KYC application it is very simple and here is what you will need:

  1. A computer with internet access
  2. A digital World Exchange account
  3. An active photo ID or Passport with a piece of registered mail no later than 3 months
  4. A Camera or scanner to digitalize your physical documentation

Once logged into the Digital World Exchange you will click on Profile, fill in your name and country, then click save. After that information in the profile is completed go to the verification Tab and submit the required information.

We recommend that you

  1. Clearly, submit the front and back of your identification card
  2. Take a clear picture not against the light with you and your ID. If you cannot read it we cannot
  3. Make sure your ID is not expired and that you are of Legal age.
  4. Make sure you take a full picture of the registered mail and not just the address

 

**Note**

Once your information is submitted it can take up to 72 business hours before your account will be approved.

How to deposit Crypto into your exchange account wallet!

Depositing Crypto into your exchange wallet! 

 

Step 1 – Once logged in, select balance from the top of the screen menu.

 

 

Step 2 – Search for the Crypto that you would like to deposit. For example, we search for DWE.

 

 

 

Step 3 – Click on the deposit button to generate your deposit address. You will be able to copy the deposit address and paste it to the other account that you will use to transfer over the cryptocurrency.

 

*Disclaimer: Always double check your deposit address before sending and make sure that you use the right deposit address. If Depositing Bitcoin, make sure you have the Bitcoin address and not another cryptocurrency deposit address. Digital World Exchange will not be liable for any errors completed from wrong address deposits. Our advice is to take things slow and double/ triple check you have selected the right cryptocurrency before sending.

 

How to withdraw Crypto from your exchange account wallet!

Withdrawing Crypto from the exchange! 

 

Step 1 – Once logged in, click on balances from the menu at the top the screen.

 

 

Step 2 – Search for the crypto you wish to withdraw. In our case, we will search for DWE.

 

 

Step 3 – Click on the withdraw button and a new window will pop up. You will need your deposit address from the website you want to withdraw to. Once you have double checked that address, you can paste it in the window that pops up and the amount you want to withdraw, then click on Submit. Your transaction will show at the bottom of the screen in history section.

 

 

*Disclaimer: Always double check your address before withdrawing and make sure that you use the right deposit address (You would get this from the website you are withdrawing to). If Withdrawing Bitcoin, make sure you have the Bitcoin address and not another cryptocurrency deposit address. Digital World Exchange will not be liable for any losses due to inaccurate withdraws/ sends. Our advice is to take things slow and double/ triple check you have selected the right crypto address before sending.